The American Specialty Toy Retailing Association (ASTRA) will host a special professional development session for sales representatives at the upcoming 2019 Marketplace & Academy in Pittsburgh, PA.
Participants in the session will complete the customer service component required for ASTRA’s Certified Master Sales Representative (CMSR) certification and will have access to the remainder of the CMSR modules online to be fully credentialed.
“With so many of our valued sales representatives joining us in Pittsburgh, we are bringing them an education opportunity that is both targeted to their roles and sets them up for successfully earning the CMSR credential after they finish this session,” says Kimberly Mosley, president of ASTRA. “Sales representatives play such a critical role supporting effective toy industry business relationships and distribution systems. We are pleased to offer a convenient way to deepen their expertise and jumpstart the process of getting the recognition they deserve for that expertise through ASTRA certification.”
The CMSR credential is part of ASTRA’s suite of professional credentials that promote a stronger toy industry by increasing professionals’ knowledge base about business, finance, customer relations, promotion, technology, and the importance of play.
The upcoming CMSR workshop will be held on June 9, 3:30–5 p.m. at ASTRA’s Marketplace & Academy in Pittsburgh, PA. For more information and to register, visit ASTRA Academy.